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web based claims file management system

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web based claim file management

C2Trak Claims Management SystemBenefits

Benefits of a hosted, Web-based application:

  • World Wide, 24/7/365 access from any Internet connection
  • Virtual operations means your office is never closed, allowing clients to retrieve completed work at their convenience and freeing adjusters to work files anytime, anywhere
  • Accurate, real-time access to your entire operation – claims, accounting, HR, reporting, clients, and more, all just a few clicks away
  • File reviewers, call center operators, and other support personnel can work from any location, eliminating the need for on-site CAT operation centers
  • No software to download, install, manage; No hardware to purchase or manage
  • Regardless of what Mother Nature brings – your data is kept safe
  • Can be launched for 1,000+ users in less than 24 hours
  • Technical support provided 24/7/365, with a convenient online Help Desk
  • Significant equipment, personnel and connectivity cost savings over in-house hosting

Benefits of C2Trak over competing products:

  • Works with all estimatics programs – no proprietary limitations
  • Specialty features built for high-volume property claim operations, designed to eliminate or automate redundant tasks
  • Automated claim file intake to dramatically reduce claim intake, setup, and transfer times
  • Built-in electronic call center means insured get contacted timely, reducing insured complaint call, PA representation and DOI reports
  • Automated workflow processing with email notifications and Home Page Alerts that notify all parties when specific actions occur, or should occur
  • Powerful, yet simple design, comprehensive online User Guide, and interactive online training videos mean adjusters can be up and running in 30 minutes with no dedicated training
  • Tremendous time-saving utilities automate common procedures and bring efficiency to every step of the claim handling process, for carrier, IA firm, and field adjuster

Other business and general benefits:

  • Serves as an extremely effective marketing tool and increases customer satisfaction
  • Increases adjuster productivity, making it easier to recruit and retain top adjusters
  • Makes your company stand out from the competition
  • Inside examiners and file reviewers love the convenience and dramatically increase production
  • Integration with several leading 3rd party applications and services
  • Eliminates the technical challenges and legal concerns of emailing documents and confidential claim file information

To view an interactive online presentation that illustrates the many benefits of using C2Trak, please Click Here.

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