Pegasystems Debuts Pega Process AI, Delivering Self-Optimizing Process Automation

Anthony R. O’Donnell // April 16, 2021

(Image source: Pega Process AI page.)

Pegasystems Inc. (Cambridge, Mass.), a provider of customer engagement- and case management-focused software, has announced Pega Process AI,  a new set of Pega Platform capabilities designed to help organizations optimize their business and customer operations in real time. By infusing self-optimizing AI and decision management into its low-code process automation software, Pega asserts that it offers the only solution that can intelligently triage millions of incoming customer requests, transactions, and other events at enterprise scale. This enables fast and effective event resolutions while helping to lower

Read More>>

Share on linkedin
Share on facebook
Share on twitter
Share on email
Share on print