Culture eats strategy for breakfast: Why insurers must take note of Peter Druckner’s adage

In a recent ‘Ask Bill Anything’ webinar, Pieroni discussed the idea of “high skill, high will talent,” which he believes directly relates to the type of empowering culture that can really eat strategy for breakfast.

“There are a number of ways to segment talent – tenure, attitudinal, change readiness, psychographics, demographics – but at ACORD [which has 36,000+ insurance members worldwide], through countless studies, we’ve found the most impactful and actionable ways to segment colleagues is really looking across the dimensions of skill and will,” said Pieroni.

“When we talk about skill, we mean the capacity and the competency of

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