Digital Engagement Pays Its Way by Opening Supply Chains

(Image source: Majesco.)

In today’s tangible goods markets, the pandemic produced some unintended supply chain volatility. GM, for example, is currently sitting on thousands of mostly-built pickup trucks that are awaiting semiconductor chips for final assembly.[i] Auto manufacturers are poised to lose billions of dollars due to supply chain disruption. Or just look at the recent disruption in gas supply on the East Coast due to the cyber-attack on a major pipeline.

Many businesses today are challenged by their own supply chain design. Today’s “just-in-time” delivery systems were designed to cut costs in purchasing and warehousing, reduce the potential

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