Insurer/Distributor Bonding Made Possible by Digital Capabilities

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Well, now we know. Insurance’s direct sales didn’t drive the agency channel out of existence. It’s thriving. Customers still enjoy working with agents. Agents still enjoy working with customers and insurers. The greatest change brought about in the past few years is the steady retirement of Boomer agents and the increase in agency mergers and consolidations.

Insurers are now faced with the reality of competing for shelf space, due to fewer agents with a smaller crop of new agents to fill the void. They are also faced with creating products and service processes that will fit the

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