Mountain West Modernizes Payments and Policyholder Engagement with One Inc

Anthony R. O’Donnell // October 21, 2021

(Image credit: John Jennings/Unsplash.)

Mountain West Farm Bureau (Laramie, Wyo.), a regional multi-line property/casualty insurance company, serving the needs of individuals, families, farms and ranches, and businesses throughout Wyoming and Montana, has selected One Inc’s (Folsom, Calif.) PremiumPay platform to transform its inbound payments process. Mountain West’s selection of One Inc’s technology will also modernize the carrier’s customer engagement infrastructure, delivering a more efficient and reactive payments process by implementing One Inc’s insured portal, modal window and interactive voice response technology, according to a vendor statement.

<img aria-describedby="caption-attachment-34529" loading="lazy" class="size-full wp-image-34529" src="https://www.clickclaims.com/wp-content/uploads/2021/10/Ian-Drysdale-Chairman-One-Inc.png" alt width="175"

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