American Family Selects Tractable AI for Subrogation

Anthony R. O’Donnell // July 13, 2022

(Image source: Tractable.)

American Family Insurance (Madison, Wisc.), has selected Tractable (London) to apply its artificial intelligence (AI) solutions to the carrier’s claims subrogation settlement process within the American Family Insurance Claims Services (AFICS) organization. American Family will integrate Tractable’s solutions to increase efficiency and consistency in the review of subrogation auto damage via photos.

Chris Conti, Chief Claims Officer, American Family Insurance.

AFICS will apply Tractable’s AI Subro solution to its current inbound subrogation operations; the AI will review requests made

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