Consumer Trends Signal Change Mandate for P&C Insurers

Denise Garth // August 9, 2022

(Image credit: Francesco Morleo/Unsplash.)

Life is big. Customer choices are complex. When life changes for most of the population, the impact ripples across most industries. Over the past two years, insurance has moved from seeing the effects of change on the horizon to feeling the impact of customer change in the decision-making process. COVID has been a powerful catalyst for change in two areas that deeply impact P&C insurers: housing and transportation.

For instance, population migration is now an insurance concern that affects P&C. According to the U-Haul Growth Index, the

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