USAA Selects Genpact to Support Its Property Direct Repair Program

Anthony R. O’Donnell // August 26, 2022

(Image credit: Valentina Locatelli.)

USAA (San Antonio) has selected Genpact, a New York-based global professional services firm focused on delivering digital transformation, to implement its digital and AI capabilities to improve USAA’s Property Direct Repair Program (PDRP). Genpact says its transformative approach to operating this program provides more transparency and agility, enabling USAA to better serve millions of Members of the U.S. military, veterans who have honorably served, and their families.

Yasir Andrabi, Global Insurance Strategy and Solutions Leader, Genpact.


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