Stephen E. Applebaum // September 1, 2022
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Editor’s Note: Alan Demers, President of InsurTech Consulting, co-authored this article with Stephen Applebaum.
More than any other area of insurance operations, claims is best positioned to benefit from a digitized, unified, and continuous ecosystem in order to meet the needs and exceed the expectations of today’s consumer, support management’s key strategic objectives, and bring compelling new value to policyholders.
It is generally understood that with a connected ecosystem, data and information flow easily and quickly between myriad stakeholders, speeding decisions, and improving outcomes. This holds true