Anthony R. O’Donnell // November 1, 2022
(Image credit: Shutterstock.)
Columbia Insurance Group (Columbia, Mo.), a property/casualty carrier serving customers and independent agents across 14 states in the Midwest and Southeast, has selected Gradient AI (Boston) solutions to innovate its claims operations for both workers’ compensation and commercial auto claims.
Recently, the Columbia was seeking a better approach to reducing claims duration and reaching more accurate claim settlements for clients, according to a Gradient AI statement. Columbia turned to the vendor to