Allstate rejects $332k appraisal award after accepting hail damage claim process

Their policy includes endorsement AVP313, titled “Metal Roof Surfaces Cosmetic Damage Exclusion Endorsement,” which excludes “Cosmetic damage caused by hail to the surface of a metal roof, including but not limited to, indentations, dents, distortions, scratches, or marks that change the appearance of a metal roof.” Because the Wiegels’ roofing system was and is concrete tile, not metal, they argue the cosmetic-versus-functional distinction shouldn’t apply. By limiting coverage to “shattered tiles,” the lawsuit alleges, Allstate improperly narrowed what the policy covers. 

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