E-Claim.com, LLC, parent company of ClickClaims, was founded in 1999 by Thomas J. Brown, who after spending over 10 years as a claims adjuster and claims manager, knew there must be a better way.
E-Claim’s commitment to providing the most advanced technologies is a fundamental part of our corporate vision and will continue to lead our industry through this exciting transformative period. With so many advancements having become commonplace within our industry over the last 10-15 years, one might think the future has been seen.
We believe the future will bring even more exciting opportunities for transformational changes, and E-Claim intends to remain on the cusp of those discoveries – think wearable computing, drones, tiny satellites, and “The Internet of Things”, to name but a few – stay tuned!!!
"For values or guiding principles to be truly effective, they have to be verbs. It's not "integrity," it's "always do the right thing." It's not "innovation," it's "look at the problem from a different angle." Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation."
- SIMON SINEK
Our Core Purpose: We See Through the Impossible to Deliver Solutions.
What does this mean?
This is our “Why”
Serving our clients by solving their problems is why E-Claim exists. We love to help people, and we do this by making their work easier, faster, better – better claims management through better technology equals better business partnerships.
Our vision is to become the Property and Casualty Insurance industry’s premier provider of Internet-based insurance claims management solutions. On a daily basis we strive to shape the future of insurance claims management and deliver to our clients the most advanced tools available.
To our employees, we hope to be viewed as a great place to attain one’s professional goals. Our corporate culture encourages self-fulfillment and advancement of personal and career goals, in a fun, rewarding, and challenging environment.
To our clients, we hope to be viewed as a critical and valued business partner. Our goal is to serve when asked and be ready, always, for the many challenges our clients and this industry demand. Providing our clients with a distinct marketplace advantage, through advanced technology, is what we do.
Our success rests squarely on our ability to participate in the success of our clients.
Innovation
Connection
Visionary
Motivation
Growth
important e-claim.com milestones
Our History
For more than 20 years, we’ve been passionate about achieving better results for our clients while providing a place where employees love coming to work.
At the time, people were just beginning to use email, and the Internet as a business tool was hardly commonplace. It would be years before the insurance industry employed any of the common Internet technologies so widely used today, but Thomas knew then that insurance - and claims in particular - were ripe for change. He knew that the paper file of the time would be replaced in the not-too-distant future, and he wanted to drive that change. But how? Well, that answer took some time to figure out.
important e-claim.com milestones
Our History
For more than 20 years, we’ve been passionate about achieving better results for our clients while providing a place where employees love coming to work.
Our team greets each day with a commitment to improve and to serve our customers to our fullest, making Their Claims Our Commitment!