we love hearing from our clients

What Our Clients are Saying

testimonial photo of Zack Meadows CEO of Mid-America Catastrophe Services

“We searched for a CMS program that fit our needs for over a year, and we ended up choosing ClickClaims for numerous reasons. We were looking for a program that was user friendly, scalable, customizable, integrated with Xactware, support platform, and had a robust invoicing system. ClickClaims gave us all of that, and more. Thomas Brown and his team are truly amazing. They listen to what your needs are and make it happen. Since we have been using ClickClaims, we have had several situations come up where we need something customized on the fly. We knew what we needed but didn’t quite know how to accomplish it. We explained it to the ClickClaims team, and they got it done. They have saved us many times on the front end of events by automating processes for us. The team at ClickClaims are always thinking outside of the box for ways to make the work process flow better. I cannot say enough about the ClickClaims team. They truly are an amazing team. I have always said that I want to do business with people I trust and like — I feel this way with Thomas Brown and his team.”

testimonial photo of Ryan Beck Chief Claims Officer SafePoint Insurance

“ClickClaims is a highly customizable claim solution that enables us to accomplish SafePoint’s mission; to offer superior customer service, comprehensive coverage and expedited claim service. Moving to ClickClaims has empowered our team to provide seamless claim processing to our customers. The experience has been painless and has proved to be a cost effective platform with superior support.”

testimonial photo of Claire Strom, Senior Claims Administrator at Alabama Insurance Underwriters Association

“I can’t say enough how grateful Ray and I are for your team. I am working with a lady on Sally who has worked numerous claims platforms for a number of large (nationwide – big names) carriers. She told me this morning that ClickClaims is her favorite of all she’s used so far. She said it’s the most user-friendly and it makes the most sense. I relayed to her that the customer service is also outstanding. You guys are great.”

Our NPS Score for Products and Services

A good NPS score in one industry can be a bad score in another. Therefore, to understand how our NPS measures up, it’s useful to benchmark against others in our industry.

Other companies included in this survey by delighted.com:
Adobe, Microsoft, Google, Intuit, Sony, McAfee, Activision, Apple, Symantec, Blackboard