IT Partners

IT Partners

We select true partners that value our clients as much as we do

Solution Partners

Databank logo
The data center in which the ClickClaims application is hosted is owned and operated by a 3rd party; DataBank (formerly Edgeweb Hosting), located in Baltimore, Maryland. E-Claim’s network is a “private cloud”, utilized exclusively by E-Claim for hosting its ClickClaims client applications and data. All hardware is either owned or leased for exclusive use by E-Claim and its clients.
Businessman Working Dashboard Strategy Research Concept
Microsoft Power BI logo

After extensive market research, Microsoft Power BI was selected as the platform of choice to power our Claims Analytics Business Intelligence (CABI) solution.  CABI, powered by Power BI, turns your claim data into coherent, visually immersive, and interactive insights.   Analyzing your claim data right from within ClickClaims allows you to drive better business decisions .

Businessman analyzing a business analytics (BA) or intelligence (BI) dashboard on virtual screen showing sales and operations data statistics charts and key performance indicators (KPI)

Founded in 2002, i4 Integrated Services, LLC (i4) specializes in providing data, knowledge, and system services and solutions to the insurance industry. i4 thoroughly understands the insurance industry, which is why they’re the perfect solutions partner for building out customized PowerBI dashboards, analytics, and reporting for ClickClaims.

Over 2,000,000 claims processed via load balanced hosting environment with near 100% uptime.

Located in a carrier hotel in the heart of downtown Baltimore, BWI1 is built to meet stringent FedRAMP and SSAE 18 SOC II Type 2 standards. Robust power, cooling and network infrastructure stand behind their100% uptime SLA. The Downtown Baltimore office is home to DataBank’s managed hosting solutions including their IaaS, PaaS, managed, dedicated, and cloud services. Full range of compliance solutions FedRAMP, HIPAA, PCI-DSS are available. Staffed around-the-clock with expert support and engineering staff required to support running mission-critical 24/7 operations.


Key Technologies

World-class data center with 23 Internet carriers and 5-Tiered Security.

Engineering staff on-site 24/7/365 and application support staff on-call 24/7/365 with 15-minute response time.

Microsoft .NET 4.5 (latest version) application with SQL Server 2012 database backend.   Load Balanced IIS 7.5 Web Server Cluster.

SSL Secured Transactions and multi-layered security and intrusion detection/alert systems.

Incremental and disk-to-disk backups and SQL log shifting for failover recovery.  

Databank Power configurations
Databank Cooling featuring 10kW Max Cab Density Air and N+1 Cooling Design
Databank Network showing 1 Meet-Me-Room, 2 On-Site Network Providers, 2 Fiber Entries, and Available Cloud Direct Connect
Databank Platforms; Colocation cabinets, Cloud on-site, Connectivity 1G to 100G available, and managed internet with Firewall and DDoS Mitigation
DataBank Compliance with FedRAMP / FISMA, HIPAA, PIC-DSS, SSAE-18, GDPR - Privacy Shield, ITAR, and NIST