Anthony R. O’Donnell // June 23, 2023 
(Pega CEO Alan Trefler delivering keynote at PegaWorld iNspire 2023. Photo by author.)
Sometimes chance is evolutionary and steady, but at other times it is revolutionary, disruptive and threatening to both vendors and the enterprises they serve, noted Alan Trefler, CEO of Pegasystems (Pega; Cambridge, Mass.) in his keynote at the company’s user group meeting PegaWorld iNspire in Las Vegas on June idea of creating a structure to organize the processes, the rules all the elements, the interfaces, the technology in a way that brought order to it, that allowed