Anthony R. O’Donnell // August 18, 2023 
(Image credit: Georg Eierman/Unsplash.)
Celent’s report “Generative AI – Mitigating Risk to Realize Success,” introduces the topic saying, “Generative AI is coming for insurance.” The phrase implies both opportunity and threat, which author Andrew Schwartz, an Analyst in Celent’s North American Property & Casualty Practice, fleshes out abundantly in the report. Schwartz notes the sudden and powerful impression made on the world by the debut of Chat GPT in Nov. 2022 and says, “Artificial intelligence is revolutionizing the way we live and work, and it will profoundly reshape our world