Anthony R. O’Donnell // September 25, 2023 
(Image credit: Darrien Staton/Unsplash.)
RLI, a Peoria, Ill.-based specialty property/casualty insurer, implemented Guidewire Software’s (San Mateo, Calif.) Guidewire ClaimCenter on Guidewire Cloud to power its claim operations and enhance the claim experience for agents and policyholders. The company implemented ClaimCenter onto Guidewire Cloud simultaneously for all lines of business. A Guidewire customer since 2011, RLI originally implemented ClaimCenter in a self-managed, on-premises mode.
“We aim to deliver the best claim experience and service possible to our customers,” comments Matt Campen, VP, Claims, RLI. “Moving to Guidewire Cloud has helped us expand our claim service