Viewpoint: 3 Trends Shaping the Future of Claims Management

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In recent years, we’ve seen worsening climate catastrophes, escalating civil unrest, rising interest rates and the introduction of game-changing technological advancement.

While these big-picture changes require critical planning, many professionals in the property and casualty field are frequently working in reactive mode, consumed by a constant stream of daily challenges while trying to maintain efficient operations.

That’s precisely why I love getting together with my colleagues, peers and partners at industry events. It allows us to Zoom out from the day-to-day tasks and spend time discussing the broader issues shaping the insurance landscape.

Recently, I

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