Shelter Insurance Deploys Shift AI for Claims Fraud Detection

Anthony R. O’Donnell // May 7, 2025

(Image credit: KevinSchmid/Pixabay.)

Shelter Insurance (Columbia, Mo.) has gone live with Shift Technology’s AI-based claims fraud detection platform, Shift Claims Fraud, to strengthen its ability to identify and investigate fraudulent activity across its auto and property lines.

Mark Jones, Director of Litigation and SIU, Shelter Insurance.

The mutual insurer selected Shift’s platform to improve detection of both individual and organized fraud schemes, minimize false positives, and accelerate investigations with AI-supported decisioning and contextual insights.

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