Anthony R. O’Donnell // September 16, 2025 
(Image credit: Léonard Cotte/Unsplash.)
Shift Technology (Boston and Paris) has launched Shift Claims, a platform powered by agentic artificial intelligence that supports insurers in transforming claims operations. The solution is designed to assess and prioritize cases, assist claims handlers, and automate tasks across the claims lifecycle.
Eric Sibony, Chief Scientist and Chief Product Officer, Shift Technology.
Shift says the platform reduces claims leakage, accelerates resolution, and lowers handling costs while improving policyholder experience. Claims transformation has historically been hindered