Navarro Jordan ordered his Land Rover Defender in August. On Aug. 15, Jordan, who lives in Los Angeles, got a notification that it had been assembled, and soon after, that it was ready and waiting to be shipped. Then the updates stopped coming.
Delivery should have taken just over a month. Every couple of weeks, he’s been calling, asking his dealer the same question: “What’s going on?” September passed with no clear answers. “It wasn’t until a week ago that my dealer finally admitted they didn’t even know where my car is,” Navarro said. “I’ve