Insurance Claims After AWS Outage Won’t be a One-Size-Fits-All Solution

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Early in the morning on Oct. 20, 2025, Amazon Web Services experienced an outage that lasted more than 12 hours. The impact of this outage was felt by websites, apps and other web-based platforms as well as well-known companies like Snapchat, Venmo and Ring. Financial losses suffered by AWS’s clients are projected to be significant.

Affected parties may look to their insurance carriers to be made whole for the economic losses suffered due to the outage. Some parties, however, may not have confidence in the claims strategy they should take, or which part of their

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