Rahul Kumar // October 6, 2025
(Image credit: geralt/Pixabay.)
Claims leakage remains one of the most persistent and costly issues in insurance, caused by fraud, human error, procedural gaps, missed subrogation opportunities, and limited visibility into agent or customer activity.
Fraudulent claims alone cost the property/casualty market an estimated $40 million to $45 million annually, according to e3 Insurance Advisory Group. Following natural disasters, insurers may face up to $9.2 billion in additional fraudulent claims, reports the National Insurance Crime Bureau.
The growing number of digital interactions has also created