Anthony R. O’Donnell // October 2, 2023 
(Image source: Glia DCS video.)
Glia (New York), the customer interaction vendor that vaunts its combination of Digital Customer Service (DCS), phone, and automated self-service on a single platform, has partnered with Insurity (Hartford), a provider of cloud-based software for insurance carriers, brokers and MGAs. Through the partnership, Insurity says it will offer Glia’s Customer Interaction Platform as part of its solution, improving the customer experience while enabling brokers and agents to conduct business more seamlessly.
Sylvester Mathis, Chief Insurance Officer, Insurity.
“At Insurity, we