Fletch Takes First Step Toward Agentic AI Insurance Transactions

Anthony R. O’Donnell // October 10, 2025

(Image credit: leversandpulleys/Pixabay.)

Fletch Technologies (New York) has announced what it describes as the first insurance policy purchase executed end-to-end by an agentic AI system in a controlled production environment. The transaction, completed with a large unnamed insurer, used Fletch’s API infrastructure and OpenAI models to guide a consumer through quoting, payment, and policy binding—all under the supervision of Fletch Insurance Services LLC, the company’s licensed agency.

Speaking with Insurance Innovation Reporter, Sri Oddiraju, CEO, Fletch, said the development represents an early glimpse of how financial services may evolve

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