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This article is part of an on-going series about technological and AI-related developments and advancements in claims processes and claims departments.View Series
At FM, claims managers and claims professionals are taking a “trust-but-verify” attitude about the integration of artificial intelligence into their operations.
A data-driven, results-based approach makes sense for a company that touts its specialty as being an engineering-driven property risk management and loss prevention insurer for large, commercial companies. The a Fortune 500 company headquartered in Johnston, Rhode Island, has more than 6,000 employees worldwide.
So far, it’s