Anthony R. O’Donnell // November 26, 2025 
(Image credit: Oli Lynch/Pixabay.)
AEGIS London, which operates Lloyd’s Syndicate 1225, has implemented a GenAI-enabled automation solution called Fisent BizAI from Fisent Technologies (Toronto) to modernize its policy endorsement process. The initiative, which sits within a broader underwriting transformation program, is designed to reduce manual effort, increase accuracy, and improve workflow transparency without placing underwriting decision-making in the hands of AI.
“We started off our search for an AI provider to help us with our business process automation,” says Roger Misra, Change Leader, AEGIS London. “We wanted smarter contextual understanding of